You can cancel your order within the first 30 minutes after placing it within our business hours (9am-4pm).
After 30 minutes, it’s too late for you or our customer team to cancel your order. Orders are picked and packed within the hour of the order being placed, once the picking process has occurred, we are unable to cancel any orders.
If you wish to cancel an order, please contact our Consumer Affairs Teams at
If we are unable to cancel your order, please see our Returns & Refunds Policy for more details.